Key Policies
- Person-Centered Planning & Informed Choice
- Service Recipient Rights & Grievances
- Positive Supports & Emergency Use of Manual Restraint (EUMR) compliance
- Vulnerable Adult and Maltreatment Reporting
- Incident Reporting and Corrective Action
- Staff Training, Competency, and Background Studies
- Privacy & Confidentiality (HIPAA-aligned practices)
- Accessibility (WCAG 2.1 AA aligned web practices)
Incident Reporting
We document and report incidents per 245D requirements and notify the person, guardian, and case manager as applicable. We implement corrective actions and track follow-up.
Privacy
We protect confidential information and share it only with consent or as required by law. We avoid collecting sensitive information on this public website; use phone or secure channels for protected data.
Accessibility
We strive to meet WCAG 2.1 AA standards. If you encounter a barrier, contact us so we can remediate promptly.